Terms & Conditions
Last updated: August 20, 2026
1. Acceptance of Terms
By creating an account or using xVesta (the "App," "Service"), you agree to these Terms & Conditions ("Terms"). If you do not agree, do not use the Service. xVesta is operated by XVESTA, LLC ("xVesta," "we," "us").
2. Description of Service
xVesta is a property management and documentation platform that allows users to capture, organize, and retrieve structured information about real estate properties — including structures, plans, furniture/fixtures/equipment (FF&E), inventory, vehicles, financials, contacts, calendars, and journal entries. The Service includes Alf, an AI-powered capture assistant that analyzes photos, videos, and documents you upload to extract structured data on your behalf.
3. Accounts and Workspaces
- One Account represents one individual. You are responsible for keeping your login credentials secure.
- Accounts belong to one or more Workspaces (e.g., a portfolio of properties or a service-provider business). Workspace owners control membership, permissions, and data within their Workspace.
- Primary Owners (the paying party on the Owner side) are responsible for inviting members, assigning roles, and managing billing for their Workspace.
- Members invited to a Workspace (Co-Owners, staff, tenants, guests, service providers, etc.) receive access strictly according to the role and permissions the Workspace owner assigns. xVesta is not responsible for a Workspace owner's decisions about who to invite or what access to grant.
- Guest and tenant accounts may be provisioned via shareable invite links or streamlined sign-up flows and may be scoped to a single property and/or a limited time period.
4. User Content and AI Processing
- "User Content" means any photo, video, document, text, or other material you upload or capture through the App.
- You retain ownership of your User Content. By uploading it, you grant xVesta a license to store, process, transmit, and display it as necessary to provide the Service — including sending it to AI models (ours or third-party providers) for the purpose of extracting structured data.
- Alf's extractions are AI-generated inferences and may contain errors. You are responsible for reviewing and confirming Alf's suggestions before relying on them. xVesta does not guarantee the accuracy of AI-extracted data.
- You represent that you have the right to upload the content you submit and that it does not infringe on any third party's rights or violate any law.
5. Subscriptions and Billing
- Owner-side Workspaces operate on a paid subscription basis.
- Subscription fees, billing cycles, and cancellation terms are presented at the time of purchase and are subject to change with notice.
- Failure to pay may result in suspension or downgrade of Workspace access, subject to applicable law.
6. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or to store content you do not have the right to store.
- Attempt to bypass permission or security controls, or access data outside your authorized scope.
- Reverse-engineer, scrape, or interfere with the Service's operation.
- Upload malicious code or content that infringes intellectual property or privacy rights of others.
7. Roles, Permissions, and Third-Party Access
xVesta provides role-based and scoped access controls (e.g., Co-Owner, Property Manager, Bookkeeper, Tenant, Guest, Service Provider). Workspace owners are solely responsible for configuring these permissions appropriately. xVesta is not liable for damages arising from a Workspace owner's permission configuration choices.
8. Third-Party Services
The Service integrates with third-party service providers (for example, to verify addresses, retrieve public property data, or process payments). Your use of such integrations is also subject to those providers' own terms, where applicable. xVesta does not control and is not responsible for third-party services' availability or accuracy.
9. Data Retention and Deletion
- Original captured media is preserved unless you or your Workspace owner delete it, subject to the retention rules described in our Privacy Policy.
- Deleted content generally enters a recovery/soft-delete period before permanent removal, as described in-app.
- Upon Workspace or Account closure, data handling follows the process described in our Privacy Policy.
10. Intellectual Property
The xVesta name, logo, Alf character and branding, software, and design are the property of XVESTA, LLC and may not be used without permission. This does not extend to your own User Content.
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. xVesta does not warrant that AI-generated extractions, valuations, or suggested details (including third-party-sourced estimates such as property values, bedroom/bathroom counts, or square footage) are accurate, complete, or current. Decisions based on this data are made at your own risk.
12. Limitation of Liability
To the maximum extent permitted by law, xVesta and its affiliates shall not be liable for indirect, incidental, special, or consequential damages, or for any loss of data, revenue, or profits arising from your use of the Service.
13. Termination
We may suspend or terminate accounts that violate these Terms. You may close your Account or Workspace at any time through in-app settings; data handling upon closure follows the Privacy Policy.
14. Changes to These Terms
We may update these Terms from time to time. Material changes will be notified in-app or via email. Continued use after changes take effect constitutes acceptance.
15. Governing Law
These Terms are governed by the laws of The State of Florida, without regard to conflict-of-law principles.
16. Contact
Questions about these Terms: support@xvesta.com